Teaching learners to use mirroring: rapport lessons from neurolinguistic programming.

(Fam Med 2004;36(8):541-3.) Editor’s Note: Teaching communication skills to learners is an important responsibility of office-based teachers. In this month’s column, John F. Clabby, PhD, and Robert O’Connor, MD, of UMDNJ-Robert Wood Johnson Medical School describe how to teach mirroring techniques, which learners can easily use to build rapport with patients. I welcome your comments about this feature, which is also published on the STFM Web site at www.stfm.org. I also encourage all predoctoral directors to make copies of this feature and distribute it to their preceptors (with the appropriate Family Medicine citation). Send your submissions to [email protected]. William Huang, MD, Baylor College of Medicine, Department of Family and Community Medicine, 3701 Kirby, Suite 600, Houston, TX 77098-3915. 713-798-6271. Fax: 713798-7789. Submissions should be no longer than 3–4 double-spaced pages. References can be used but are not required. Count each table or figure as one page of text.